Why focus on these three services specifically?
After 20 years in digital marketing, we feel more strongly than ever that the customer acquisition chain is being re-divided. In the past, companies were used to putting budget into search bidding or feed ads—as long as you bid, you could buy traffic. That's no longer the case. There are more traffic entry points, customer attention is fragmented, and AI platforms are starting to take over part of search behavior. If you still use the old playbook for promotion, the money goes out, but inquiries don't necessarily come back.
In Yunxuan Network Technology's service list, three capabilities are the ones clients have asked about most in the past two years and the ones with the most direct feedback in our actual delivery: AI agents, GEO optimization, and Douyin promotion. They correspond to three key stages—receiving, being found, and proactive outreach. This article gets straight to the point and breaks down these three services clearly: exactly how we do it, what kind of companies they suit, and what value they bring. SME clients across the country, no matter the industry, can compare against their own situation after reading.
AI Agents: Catch every inquiry that comes in
What it is—and what it isn't
Many clients, when they first hear "AI agent," assume it's just an auto-reply bot or a customer service plugin in the bottom-right corner of a website. That understanding is only half right. The AI agents built by Yunxuan Network Technology are essentially a company's dedicated digital assistant for Q&A, reception, and lead generation. It builds a knowledge base from the company's own business materials, product information, FAQs, and service processes, converses with visitors in natural language, answers specific questions, and guides visitors to leave their contact details at the right moment.
It isn't omnipotent. An AI agent can't replace a salesperson in negotiating a contract, nor can it create demand out of thin air. What it solves is the problem of "customers arrive but no one receives them," especially at night, on weekends, and during peak advertising periods when customer service is overwhelmed. Many companies lose inquiries not because there isn't enough traffic, but because responses aren't timely. One engineering services client told us that website inquiries after 8 or 9 p.m. basically went unanswered, and by the time they replied the next morning, the customer had already contacted another company. After implementing an AI agent, nighttime inquiries were received promptly, and the lead capture rate improved noticeably.
Our build process
When Yunxuan Network Technology builds an AI agent, we don't just hand over a template and go live—we follow a project process:
- Requirements analysis: Talk with company leadership and the sales team to clarify which scenarios the agent should handle—whether it's website reception, landing page capture, or auto-responses within the WeChat ecosystem. The script strategy differs by scenario.
- Knowledge base construction: Organize product materials, service price ranges, common objections, and case descriptions into structured content. This step takes the most time and has the biggest impact on results. If the knowledge base isn't solid, the agent's answers will be vague.
- Conversation flow design: Set the opening message, follow-up logic, lead capture triggers, and handoff-to-human rules. For example, when a visitor asks about price, the agent doesn't quote the floor price directly but first confirms the scope of needs and then guides the visitor to leave contact information.
- Channel integration: Connect the website, landing pages, official accounts, WeCom, and other channels as needed, keeping the messaging consistent.
- Testing and tuning: Run multiple rounds of simulated conversation tests before launch, and continuously optimize based on real conversation logs after launch. We generally recommend clients review the conversation logs daily for the first two weeks and add inaccurate answers to the knowledge base.
- Data review: Regularly review reception volume, lead capture rate, handoff-to-human ratio, and distribution of high-frequency questions, and use these insights to guide adjustments to landing pages and scripts.
Who it suits and where the value lies
AI agents suit companies with a certain scale of inquiries but insufficient customer service staffing, or with inquiries spread across different time periods. Nationwide, clients in B2B industrial goods, engineering services, business services, education and training, and healthcare consulting see fairly direct results. For local brick-and-mortar stores, if online inquiries are mainly concentrated on food delivery or local life platforms, the agent can also be integrated there for initial responses.
Its value isn't just saving manpower. More importantly, it gives the traffic bought through promotion a safety net for reception. If visitors brought in by Baidu promotion, feed ads, or Douyin promotion land and no one responds promptly, conversion rates drop sharply. An AI agent acts as a buffer between traffic and sales, capturing the leads that can be captured first and then handing them to humans for follow-up. This is why we often bundle it with promotion services when delivering full-service digital marketing management.
GEO Optimization: Make your company visible in AI search
The difference between GEO optimization and traditional SEO
GEO optimization stands for Generative Engine Optimization. Traditional SEO optimizes a webpage's ranking in search engine results pages like Baidu and Sogou, where users see a list of links. GEO optimization faces a different kind of entry point: AI platforms like Doubao, Qwen, and DeepSeek. When users ask questions on these platforms, they get an AI-generated answer rather than ten blue links. What companies need to do is make their brand, product, and service information part of the reference content in AI answers.
The underlying logic of the two has similarities—both rely on high-quality content, clear page structure, and credible information sources. But the approach is different. SEO focuses on keyword rankings and click-through rates, while GEO focuses on the probability of content being cited and recommended by AI. Yunxuan Network Technology launched GEO optimization as a standalone service because more and more clients are discovering that when customers ask AI platforms "which company is reliable for XX," their name doesn't appear at all.
How we do GEO optimization
GEO optimization isn't mysticism, nor does it work by publishing a few articles. Yunxuan Network Technology's GEO optimization service proceeds through the following steps:
- Research on the AI platform content ecosystem: Understand which AI platforms target customers commonly use and what types of content sources these platforms tend to cite when answering industry questions—company websites, industry media, or Q&A communities.
- Organization of corporate knowledge assets: Organize the company's service capabilities, cases, qualifications, and service processes into structured content that AI can easily understand and cite. Many company websites have scattered information, and after AI crawls it, it can't piece together a complete profile, so naturally it won't be recommended.
- Content optimization and distribution: Optimize website page structure for AI retrieval habits, and at the same time place professional content on channels that can be cited. The content here isn't hard advertising but substantive material that answers specific questions, such as "how to choose a service provider for a certain type of engineering service" or "what to pay attention to when purchasing a certain type of equipment."
- Continuous monitoring and iteration: Regularly test how relevant questions are answered on mainstream AI platforms, check whether the brand is mentioned and whether the information is accurate, and adjust the content strategy accordingly.
Who it suits and where the value lies
GEO optimization currently suits two types of companies: those in industries with long decision cycles where customers prefer to do research before contacting, such as engineering, manufacturing, business services, and education and training; and companies that already have a foundation in traditional search and want to secure an early position at the AI entry point. Clients nationwide can do it, unrestricted by region, because AI platforms themselves have no geographic boundaries.
Its value is in securing a position early. AI search traffic is still in a growth phase; laying out content now costs relatively little, and entering later when competition intensifies will raise both difficulty and investment. When we do full-funnel brand promotion for clients, GEO optimization is usually planned together with website SEO and Baidu promotion to form multi-layered coverage on the search side.
Douyin Promotion: Use content to draw out demand proactively
Douyin promotion is more than posting videos
Many companies doing Douyin themselves just film products, factories, or the boss talking, and after dozens of posts with no traffic, they give up. The problem isn't the platform—it's not having thought clearly about what Douyin promotion is actually solving. When Yunxuan Network Technology does Douyin promotion, the core goal isn't gaining followers; it's customer acquisition. Follower count is a result, not the goal. A video with a few thousand views that brings in precise inquiries is far more valuable than one with hundreds of thousands of views but no inquiries.
In our system, Douyin promotion handles proactive outreach and demand stimulation. Search promotion and GEO optimization wait for customers to come to you, while Douyin promotion draws out potential customers' needs. Especially for local life services and brick-and-mortar stores, Douyin's same-city traffic and content recommendation mechanisms can bring nearby users with needs directly to the store or to a lead capture page.
Our execution process
Yunxuan Network Technology's Douyin promotion service follows four stages: account positioning, content planning, paid amplification, and conversion reception:
- Account positioning and content strategy: First figure out what type of content suits the company—knowledge popularization, case showcases, service process records, or real footage of store scenes. Different industries vary greatly: engineering companies suit content on construction details and pitfalls to avoid, while retail stores suit filming product usage scenarios and in-store experiences.
- Content planning and production: Produce short video content in batches according to the established strategy, maintaining update frequency. We don't recommend clients chase single viral hits but instead build account tags through steady content output, letting the platform know whom to push the content to.
- Paid amplification: Run paid promotion on content with good data performance to amplify precise traffic. Using Douyin's paid tools together with organic traffic is more controllable than relying purely on organic traffic to grow an account.
- Conversion reception: Inquiries brought by videos are received through private messages, landing pages, AI agents, and other channels. This step is often overlooked—if a video goes viral but no one handles the inquiries, the effort is wasted.
Who it suits and where the value lies
Douyin promotion suits companies whose products are highly visual, whose service process has something worth watching, or that target local consumers. Nationwide, clients in brick-and-mortar retail, local life services, engineering and renovation, wholesale trade, and manufacturing all have room to operate. For clients with strong local customer acquisition needs, Douyin's same-city recommendation is a highly cost-effective entry point.
Its value lies in the accumulation of content assets. When you stop running ads, the traffic stops; but the account content and follower base remain. Companies that consistently do Douyin promotion are essentially building their own traffic pool on the platform, giving them an existing channel to reach customers when launching new products or running campaigns later.
How the three services work together to form full-funnel customer acquisition
Looked at individually, AI agents solve reception, GEO optimization solves exposure at AI entry points, and Douyin promotion solves proactive outreach. Put together, they form a chain: Douyin promotion and search promotion bring customers in, AI agents receive them at the first moment, and GEO optimization ensures the company is seen while customers do their research. Yunxuan Network Technology's full-service digital marketing management connects website building, promotion, AI tools, and GEO optimization into a closed loop, rather than leaving clients to piece things together themselves.
Our experience serving clients nationwide is that no single service can do everything. Corporate website building is the foundation; website SEO and GEO optimization make the content on that foundation discoverable; Baidu promotion and feed ads are accelerators; Douyin promotion is the content tentacle; and AI agents are the reception desk. Every company is at a different stage with different priorities. Startups should first solidify their website and basic SEO; companies with stable traffic should focus on adding AI agents and GEO optimization; local stores should prioritize Douyin promotion and local life platforms.
Pitfall warnings: Don't get these three things wrong
- Don't try to make the AI agent all-encompassing from the start. Get one scenario working first, such as website reception, then expand gradually. Launching with an unpolished knowledge base leads to poor answer quality, which hurts the customer experience.
- Don't apply traditional SEO's keyword-stuffing approach to GEO optimization. AI platforms have higher content quality requirements; keyword-stuffed content won't be cited and may even damage brand image.
- Don't look only at view counts for Douyin promotion. High views don't equal good customer acquisition—watch backend metrics like inquiry volume, lead capture rate, and store visit rate. If the content direction is wrong, the higher the views, the greater the waste.
Final thoughts
Yunxuan Network Technology has been in digital marketing for 20 years, serving SMEs and local brick-and-mortar clients across industries nationwide. We've become increasingly clear on one thing: there's no once-and-for-all method for customer acquisition—only continuous execution and iteration. AI agents, GEO optimization, and Douyin promotion are all directions worth investing in right now, but only on the premise that you've thought clearly about where your customers are, what their decision path is, and whether your reception capacity can keep up. If you're considering how to implement these services, feel free to contact us to discuss your actual situation—we'll give you specific judgments and recommendations, not a one-size-fits-all plan.